BANKING & INSURANCE

Challenge - Designing and developing buddy, UniCredit's digital branch: the first conversational bank, open 24/7, integrated with an ecosystem of partners and services.

Our role - We designed and developed the digital bank's iOS and Android apps and the buddy.unicredit.it portal. buddy UniCredit is the first bank in which we integrated our Enterprise Container Platform, the middleware that decouples legacy systems from Front-End channels, enabling continuous innovation while preserving security, time-to-market and scalability. Beyond software development, a central aspect of the partnership is the proactive monitoring of all channels by our teams.

Result - From the first line of code to launch in 10 months for a 100% digital, fully integrated bank, first on iOS, then extended to Android. With over 450,000 customers served, buddy keeps evolving - new features and look & feel restylings are released with no service interruptions, thanks to a solid, flexible and high-performing architecture.

Deliverables - Technical consulting, UX/UI Design, iOS and Android App Development, Middleware integration, Application Maintenance, 24/7 Monitoring, Web Development

Challenge - Guiding Banca Progetto through the transition to a fully digital business model on AWS. A Digital Transformation project involving every area of the company, requiring the complete restructuring of existing flows and the integration of the entire ecosystem of services and platforms in place - from CRM to factoring applications through to qualified electronic signature (FEQ) - to reduce lock-in tied to third-party tools.

Our role - We structured the Cloud infrastructure and brought it into line with Banca d'Italia regulations, obtaining ad hoc certifications and making Banca Progetto the first Italian bank on AWS Cloud. Together with the bank, we built a coordination model capable of managing the new architecture, effectively the foundation of their in-house IT. On this basis, and thanks to our middleware, the Bank has been able to develop a series of evolving digital products over time, including the first KYC process designed and implemented from scratch, with an architecture conceived from the outset for future integrations and developments.

Result - By digitalizing processes, we enabled the Bank to increase the number of applications handled and optimize its operations. From SME Mortgages, the only product managed offline, to the development of 10+ fully digital products - including Factoring, Deposit Accounts, Scoring Services and Instant Lending - most with a record time-to-market of just 3 months from technical analysis to delivery.

Deliverables - Cloud infrastructure design and implementation, UX/UI Design, Web Development, Middleware integration, Application Maintenance, Technical consulting