/ sectors & projects
DESIGN & LIFESTYLE
Beauty, design, hospitality QC SPA OF WONDERSARPERMOSCHINO BEAUTYATKINSONS LONDON 1799SELLE ROYAL
From the sales network to the end consumer, from the guest booking a stay to the industry professional
We tailor technology and design to every business model, B2B and B2C. We build platforms that support the entire relationship with the brand - from discovery to purchase, from booking to stay - orchestrating content, services and third-party systems into a single experience.
SERVICES
From back-end infrastructure to experience
Challenge - The fast-growing Group needed to improve the performance and UX of the QC Spa of Wonders platforms - corporate and booking - through a redesign of the back-end infrastructure and a restyling of the experience.
Our role - We designed and developed an end-to-end digital ecosystem: UX/UI design based on the new brand identity, development of desktop and mobile touchpoints, and a cloud infrastructure integrated with Salesforce Marketing Cloud and the Tekio management system. A project covering both the European and North American markets.
Result - Faster, more reliable corporate and booking platforms, on a scalable, secure cloud infrastructure capable of handling peak-season traffic volumes without disruption. The front-end experience led to a marked improvement in time-on-site metrics. The modular architecture is solid and ready to evolve with the Client's communication, marketing and business needs.
Deliverables - UX/UI Design, Corporate and Booking portal Development, Cloud infrastructure design and implementation, Third-party integration, Hosting, Application Maintenance
From design to e-commerce development on Shopify
Challenge - Design an immersive, engaging CX for the new moschinobeauty.com, an interpretation of Moschino's iconic, playful identity. For EuroItalia, the brand owner, the need was to integrate it into the corporate ecosystem and open up its development to the North American market.
Our role - We designed the UX/UI of the e-commerce portal and built the platform on Shopify, multilingual and multi-country, with a fully custom front-end, mobile-first optimization and dynamic content management. The architecture integrates Marketing Automation, ERP and PIM systems and is connected to two warehouses - Italy and Europe - with real-time synchronization. We also developed an anti-fraud tool to detect and block suspicious orders, and managed the launch of the Amazon store for the US market: setup, design and marketing.
Result - A single e-commerce ecosystem that conveys the brand's identity across multiple markets and channels at once. Native integration with EuroItalia's corporate systems made Moschino Beauty operational within the group's infrastructure from day one, while the launch of the Amazon store gave the brand a foothold in the North American market. Real-time synchronization between warehouses and the anti-fraud system ensure service continuity and order security, even during traffic peaks driven by product launches and seasonal campaigns.
Deliverables - UX/UI Design, E-commerce Development, Cloud & Operations, Third-Party Integration, Back-End Solutions
Certifications & Partners
vegan/s operates a management system certified to the ISO 9001 and ISO 27001 standards
ISO 9001:2015 Certified
Certificate Number: 025D-VEGS-Q
ISO/IEC 27001:2013 Certified
Certificate Number: 025D-VEGS-SI
ISO 26000 Compliant
